Last Updated: November 6, 2025
Effective Date: November 6, 2025
Version: 1.0

1. Introduction
2. Information We Collect
3. How We Use Your Information
4. Data Retention
5. Sharing Your Information
6. International Data Transfers
7. Your Privacy Rights
8. California Privacy Rights (CCPA)
9. Children's Privacy (COPPA)
10. Data Security
11. Changes to This Privacy Policy
12. Contact Us

Welcome to SuperCat.AI! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SuperCat.AI mobile application (the "App").

SuperCat.AI is an AI-powered cat emotion analysis app that uses artificial intelligence to analyze your cat's meows and understand their emotions. We help cat owners communicate better with their feline companions and track their behavioral patterns for improved care.

• We collect only the minimum information necessary to provide our services
• We never sell your personal information to third parties
• We use industry-standard security measures to protect your data
• You have full control over your data

This Privacy Policy complies with:

• California Consumer Privacy Act (CCPA)
• Children's Online Privacy Protection Act (COPPA)
• General Data Protection Regulation (GDPR) for EU users
• Personal Information Protection Act (South Korea)

By using SuperCat.AI, you agree to the collection and use of information in accordance with this policy.

We collect several types of information to provide and improve our services.

• Email address (optional, for account creation)
• Password (encrypted and stored securely)
• User ID (automatically generated)

• Cat's name
• Cat's breed (from 100+ breeds)
• Cat's date of birth
• Cat's profile photo (optional)

Cat Meow Recordings:

• Audio files in AAC or WAV format
• Recording length: 1-5 seconds
• Quality score: 0-110 points
• Emotion classification: 7 emotions (joy, sadness, anger, anxiety, hunger, pain, relaxation)
• Recording timestamp and optional location tags

Human Voice Recordings (for Human-to-Cat translation feature):

• Voice recordings are converted to text using AI
• Original audio is immediately deleted after transcription
• Only the text transcript is temporarily stored

• Usage purpose
• Frequency of use
• Cat health information
• Care situations

• AI chatbot conversation history
• Questions and responses

• Device model and manufacturer
• Operating system version (iOS/Android)
• App version
• Language settings
• Time zone
• Device identifiers (non-personal)

• App usage time and frequency
• Features used
• Number of recordings
• Analysis results
• Performance metrics

• IP address
• Access timestamps
• Service usage logs
• Error logs
• Cookies and similar technologies

• Approximate location (city-level) when recording
• GPS coordinates are NOT collected
• Requires explicit user permission

We use the collected information for the following purposes:

• AI Emotion Analysis: Analyze cat meows using machine learning
• Personalized AI Training: Create custom models for each cat
• Analytics & Reports: Provide daily, weekly, and monthly insights
• AI Chatbot: Offer personalized cat care advice
• Translation Feature: Convert human speech to cat-like sounds
• Background Monitoring: Automatically detect and analyze meows

• Improve AI model accuracy
• Enhance user experience
• Fix bugs and technical issues
• Develop new features
• Conduct statistical analysis

Anonymous Data for AI Training:

• We use completely anonymized cat voice data to improve our AI models
• ALL personally identifiable information is removed
• Only voice patterns and emotion labels are used
• Helps advance AI technology and research
• You can opt out at any time

• Respond to inquiries and complaints
• Send service notifications
• Resolve disputes
• Provide technical support

• Send promotional offers and news
• Personalized content recommendations
• Event notifications
• You can opt out at any time

• Comply with applicable laws and regulations
• Respond to legal requests
• Prevent fraud and abuse
• Protect our rights and safety

We retain your information only as long as necessary to provide services and comply with legal obligations.

• Data Type: Account Information • Retention Period: Until account deletion • Reason: Service provision

• Data Type: Cat Profile • Retention Period: Until account deletion • Reason: Service provision

• Data Type: Audio Recordings • Retention Period: 90 days• Reason: Auto-archive system

• Data Type: Emotion Analysis Results • Retention Period: Until account deletion • Reason: Analytics & reports

• Data Type: Chat History • Retention Period: 90 days • Reason: Service improvement

• Data Type: Usage Logs • Retention Period: 1 year • Reason: Analytics & security

90-Day Auto-Archive Policy:

• Audio recordings older than 90 days are automatically archived
• Archived files are excluded from regular queries
• Archived files can be restored upon user request
• Files are permanently deleted 1 year after archiving

We may retain certain information for longer periods if required by law:

• Transaction records: 5 years (tax law)
• User complaints: 3 years (consumer protection law)
• Access logs: 6 months (security purposes)

When you delete your account:

• Account information is immediately deleted
• Audio recordings are permanently deleted within 30 days
• Anonymized analytics data may be retained for research
• Backup copies are deleted within 90 days

We do not sell your personal information. We may share your information only in the following circumstances:

We work with trusted third-party service providers who help us operate our services:

• Service Provider: Google Cloud Platform • Purpose: Cloud hosting & storage • Data Shared: Audio files, profile data, usage data

• Service Provider: Amazon Web Services (AWS) • Purpose: Backup storage • Data Shared: Encrypted backup data

• Service Provider: OpenAI, LLC • Purpose: AI processing (speech recognition, NLP) • Data Shared: Anonymized audio data

• Service Provider: Google Cloud Storage • Purpose: File storage • Data Shared: Audio files, images

• Service Provider: Firebase (Google) • Purpose: Push notifications • Data Shared: Device tokens, user IDs

Service Provider Obligations:

• Process data only for specified purposes
• Implement appropriate security measures
• Do not share data with others
• Delete data when no longer needed

We may disclose your information if required by law:

• To comply with legal processes (subpoenas, court orders)
• To protect our rights and safety
• To prevent fraud or security threats
• To enforce our Terms of Service

If SuperCat.AI is acquired or merged with another company, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.

We may share your information for other purposes with your explicit consent.

Your information is stored and processed on servers located in the United States.

Security Certifications:

• SOC 2 Type II certified data centers
• ISO/IEC 27001 certified
• GDPR-compliant data processing agreements

Data Protection Measures:

• Encryption in transit (TLS 1.3)
• Encryption at rest (AES-256)
• Regular security audits
• Access controls and monitoring
• 24/7 physical security

EU/EEA Users:

• We use Standard Contractual Clauses approved by the European Commission
• You can request a copy of these clauses

All Users:

• You can withdraw consent for international data transfer
• This may limit your ability to use our services

You have the following rights regarding your personal information:

• View all personal information we have about you
• Download your data in machine-readable format (CSV, JSON)
• Available in App: Settings > Privacy > Download My Data

• Update or correct inaccurate information
• Available in App: Settings > Profile

• Request deletion of your account and data
• Available in App: Settings > Account > Delete Account
• Most data deleted immediately; backups deleted within 90 days

• Limit how we use your information
• Available by contacting: official@supercatai.com

• Receive your data in a structured format
• Transfer your data to another service
• Available in App: Settings > Privacy > Export Data

• Revoke consent for data collection and use
• Available in App: Settings > Privacy > Manage Consent
• May limit service functionality

• Object to data processing for marketing purposes
• Available in App: Settings > Notifications > Marketing

In-App:

• Settings > Privacy & Security
• Settings > Account Management
• Settings > Data Export

By Email:

• Send requests to: official@supercatai.com
• Include: Full name, email address, specific request
• Response time: Within 10 business days

Response Timeline:

• Simple requests: 10 business days
• Complex requests: 30 business days
• We may request identity verification before processing

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA).

You have the right to request:

• Categories of personal information we collect
• Specific pieces of personal information we have
• Sources from which we collect information
• Purpose for collecting and using information
• Categories of third parties we share information with

You can request deletion of your personal information, subject to certain exceptions (e.g., legal obligations).

We do NOT sell your personal information. However, you can opt out of:

• Targeted advertising (if applicable in the future)
• Sharing data with third parties for their marketing purposes

We will not discriminate against you for exercising your CCPA rights, including:

• Denying services
• Charging different prices
• Providing different quality of service

You may designate an authorized agent to make requests on your behalf. The agent must:

• Provide written authorization
• Verify their identity
• Verify your identity

Email: official@supercatai.com
Subject Line: "CCPA Privacy Request"
Include:

• Your full name
• Email address associated with your account
• Specific request (know, delete, opt-out)
• Proof of California residency (if requested)

Response Time: Within 45 days (may extend by 45 days if needed)

Under California Civil Code Section 1798.83, California residents can request information about personal information shared with third parties for marketing purposes. However, we do NOT share your information with third parties for their direct marketing purposes.

SuperCat.AI is rated 4+ and may be used by children. We take children's privacy very seriously and comply with the Children's Online Privacy Protection Act (COPPA).

Under 13 Years Old:

• Parental consent is required before collecting personal information
• Parents must verify and approve data collection

13 Years and Older:

• May use the app without parental consent
• Standard privacy protections apply

For children under 13:

Step 1: Verification

• Parent's email address is collected
• Verification email is sent to parent

Step 2: Consent

• Parent reviews what information will be collected
• Parent explicitly consents to collection
• Parent can set usage limits

Step 3: Activation

• Account is activated after parental consent
• Parent receives confirmation

Parents of children under 13 have the right to:

• Review: View all information collected about their child
• Delete: Request deletion of their child's information
• Refuse Further Collection: Revoke consent at any time
• Be Notified: Receive notice of any material changes to our practices

To Exercise Parental Rights:

• Email: official@supercatai.com
• Subject: "Parental Privacy Request - [Child's Name]"
• Include: Parent's name, child's name, account email, specific request

We collect only the minimum necessary information:

• Cat profile information (cat's name, breed, photo)
• Cat meow recordings
• Basic device information
• Usage statistics

We do NOT collect from children:

• Full name or photo of the child
• Home address or phone number
• Social security number
• Geolocation information (unless parent enables)
• Persistent identifiers for tracking

• Age-appropriate content only
• No third-party advertising to children
• No links to external websites
• No social features that expose children to strangers
• Regular safety audits

We implement industry-standard security measures to protect your information.

Encryption:

• In Transit: TLS 1.3 encryption for all data transmission
• At Rest: AES-256 encryption for stored data
• Passwords: Bcrypt hashing (one-way encryption)

Infrastructure Security:

• Firewall protection
• Intrusion Detection Systems (IDS)
• Intrusion Prevention Systems (IPS)
• Regular security patches and updates
• Malware and antivirus scanning

Access Controls:

• Role-based access control (RBAC)
• Multi-factor authentication (MFA) for staff
• IP whitelisting for administrative access
• VPN for remote access
• Automatic session timeout

Monitoring & Logging:

• Real-time security monitoring
• Access logs retained for 6+ months
• Log tampering prevention
• Automated anomaly detection

Staff Training:

• Regular privacy and security training
• Background checks for all employees
• Confidentiality agreements
• Minimum necessary access principle

Vendor Management:

• Security assessments of all vendors
• Data processing agreements
• Regular audits of vendor practices

Incident Response:

• Documented incident response plan
• 24/7 security team availability
• User notification within 72 hours (if required by law)

Data Center Security:

• SOC 2 Type II certified facilities
• 24/7 on-site security personnel
• CCTV surveillance
• Biometric access controls
• Environmental controls (fire, flood protection)

In the unlikely event of a data breach:

• We will notify affected users within 72 hours (as required by GDPR)
• Notification will include: 
  • Nature of the breach
  • Types of data affected
  • Steps we're taking to address the breach
  • Steps you can take to protect yourself
• We will also notify relevant regulatory authorities

To protect your account:

• Use a strong, unique password
• Enable two-factor authentication (when available)
• Keep your device and app updated
• Don't share your login credentials
• Log out on shared devices
• Report suspicious activity immediately

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

Minor Changes:

• Posted in the app with 7 days' advance notice
• Email notification to registered users
• Continued use constitutes acceptance

Material Changes (affecting your rights):

• Posted in the app with 30 days' advance notice
• Email notification with summary of changes
• Prominent in-app notification
• May require re-consent for certain features

We encourage you to review this Privacy Policy periodically. The "Last Updated" date at the top indicates when changes were last made.

• Version 1.0 (November 6, 2025): Initial privacy policy

We're here to help with any questions or concerns about your privacy.

Email: official@supercatai.com
Subject Line: "Privacy Inquiry - [Your Topic]"
Response Time: Within 5 business days for general inquiries, 10 business days for rights requests

• Your full name
• Email address associated with your account
• Detailed description of your question or concern
• Any relevant screenshots or documentation

If you're not satisfied with our response, you may file a complaint with:

United States:

• Federal Trade Commission (FTC) 
  • Website: https://www.ftc.gov/complaint
  • Phone: 1-877-FTC-HELP (1-877-382-4357)

California Residents:

• California Attorney General's Office 
  • Website: https://oag.ca.gov/contact/consumer-complaint-against-business-or-company
  • Phone: 1-800-952-5225

European Union/EEA:

• Your local data protection authority
• EU Data Protection Authorities: https://edpb.europa.eu/about-edpb/board/members_en

South Korea:

• Personal Information Protection Commission 
  • Phone: 118 (toll-free)
  • Website: https://www.pipc.go.kr

If you are located in the European Union or European Economic Area:

• We are the data controller of your personal information
• Our legal basis for processing includes: 
  • Consent: When you explicitly agree
  • Contract: To provide services you requested
  • Legitimate Interests: To improve services and prevent fraud
  • Legal Obligation: To comply with laws

UK users have rights under UK GDPR, similar to EU GDPR rights.

For EU/EEA matters, you can contact our Data Protection Officer:

• Email: official@supercatai.com
• Subject: "DPO - [Your Topic]"

This Privacy Policy was created in accordance with:

• California Consumer Privacy Act (CCPA)
• Children's Online Privacy Protection Act (COPPA)
• General Data Protection Regulation (GDPR)
• Personal Information Protection Act (South Korea)
• Apple App Store Guidelines
• Google Play Store Guidelines

Last Reviewed: November 6, 2025
Effective Date: November 6, 2025
Version: 1.0

© 2025 SuperCat.AI. All rights reserved.

Questions or Concerns?
Email us at: official@supercatai.com

We typically respond within 5 business days and take all privacy concerns seriously.